MARKET MANAGER

POSITION SUMMARY

The position of Market Manager is responsible for the store operation, budgets, reporting and multi-year
strategic planning. The successful candidate will provide support, leadership, team building, supervision,
training, and development of employees to consistently achieve superior performance.

PRIMARY/CORE RESPONSIBILITIES

•  Oversee, plan, and manage daily operations for the Market including pricing integrity, deli offerings, inventory management, fuel pricing, merchandising, financial management and cash handling, labor, and other operational processes.
•  Ensure store operations are current on product offerings and keep up with market trends to determine customer needs.
•  Manage store staffing hours and assign appropriate duties.
•  Provide training and professional development for staff as required.
•  Oversees and ensures that the overall conditions and safety of store meets quality standards.
•  Ensure store display and placement maximizes space for store profitability.
•  Develop positive relationships with employees, customers and suppliers.
•  Monitor daily, weekly monthly, and year-end financial reports for accountability and reporting purposes.
•  Ensure all policies and procedures are timely and accurately administered.

QUALIFICATIONS
Training, Education and Experience

•  Business Administration degree and 3 years retail management experience or Diploma in Business Administration and 5 years of retail management experiences, preferably in retail convenience stores or gas stations.
•  Minimum 2 years of supervisory experience.
•  Experience in developing relationships with external and internal customers.
•  Experience in coaching and providing feedback to other team members.
•  Satisfactory Criminal Record Check.

Knowledge, Skills, and Abilities

•  Knowledge of relevant acts, laws, and ordinances associated with sales and retail operations.
•  Strong understanding and interpretation of store operation, budgets, reporting, and multi-year strategic planning.
•  Proficient in human resource management procedures and policies.
•  Highly motivated, ability to manage confidential matters with integrity and professionalism.
•  Proficient in Microsoft Office programs including Word, Excel, and Outlook.
• Strong leadership, emotional intelligence, and customer service skills.
•  Excellent communication and conflict resolution skills.
•  Genuine respect for Tseshaht First Nation culture and protocols.