CRISIS RESPONSE PHONE OPERATORS

Successful candidates will be responsible for:

• Supporting, assessing, monitoring and offering support /referrals to those in crisis including assisting agencies and families where needed.
• Provide follow-up and network with appropriate resources (families/schools/referral agencies).
• Database entry and the updating of referral agencies
• Community networking
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Candidates must have:

• Proven ability to work under highly stressful situations
• Human Service Certificate or proven experience in the field
• Strong computer skills.
• Knowledge of Aboriginal culture and history an asset.
• Strong communication skills, both verbal and written.
• A valid drivers license and reliable vehicle.
• Clear criminal record with vulnerable sector clearance.
• Must successfully complete Crisis Intervention Training (provided).